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Step-by-Step Instructions:
Step 1:

  • Click on the “Analytics” Dashboard to monitor your new public review count, segmented by star rating, and view review growth in a chart.

how to track and optimize your review performance

Step 2:

  • You can see the total number of invitations sent, visits to your link, QR code scans, new public reviews on public platforms, and private reviews resulting from negative customer experiences.
  • The chart represents an average of reviews over time, which have been normalized on a scale from 0 to 5

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